Our customers' information will never be disclosed to anyone except as necessary to conduct our company's business or as required by law. We do not sell mailing lists to other companies.
We do not store credit card information unless you permit it to facilitate future orders. We will never share credit card information.
Any book can be returned for a full refund as long as the book has not been defaced or mutilated. If you've written your name on it, for example, we can't take it back. It should be in saleable condition.
If you need to return a game, it needs to be in saleable condition, unless it is defective.
If a book or game is defective, we will replace it. If you got a defective item, notify us by e-mail for instructions. (firstname.lastname@example.org)
You'll have to take care of return shipping at your own expense.
But if there's a replacement due, we'll pay for shipping it to you .